We believe in education as strongly as teachers do. That's why we like to meet teachers face to face, and talk with them as much as possible. We communicate as equals with an open, friendly and straightforward approach.
Expertise and clarity
Teachers expect us to be experts in our field, as they are in theirs. That's why Teachers Assurance puts so much effort into staff training and education programmes. This ensures our consultants and other staff have relevant skills and a knowledge base which is up to date with the current market.
But we also recognise that to be effective, we must be able to use and communicate that knowledge in ways that you can relate to and understand.
Our promise to you: We won't bamboozle you.
Face to face
Our free Money Talks for teachers in school provide a very valuable service that Head Teachers endorse and staff enjoy and benefit from.
Our expert advisers are regionally based and have local knowledge that is invaluable to our customers. Some of our advisers also have backgrounds in education as well as finance, so they are well placed to understand teachers' needs and concerns.
Our promise to you: We'll be on your wavelength.
Service on your terms
We offer as much choice as we can, so you can choose how and when you want to talk to us or do business with us.
Telephone
We know it's often difficult for teachers to take time out during the school day, so we're here for you in the evenings and on Saturdays. And you can call us free of charge.
0800 056 0563
8.30 am to 8pm Weekdays
9am to 1pm Saturdays
All our Help Line staff, based at our head office in Bournemouth, are specially trained and only deal with our customers (you won't find any anonymous call centres or push button menus at Teachers Assurance).
To help improve customer service, calls may be monitored or recorded.
Face to face
If you want to talk to an adviser on a one-to-one basis, that's easy to arrange. We can come to your school, your home or other venue. It's entirely up to you.
Over the internet
Our website enables you to access or ask for information from us, 24-7. You can also download information and apply online for many products (however there are some that can only be purchased after receiving financial advice).
For convenience, you can also email us requests for information and advice, book a MoneyTalk for your school and send us your ideas and feedback.
When you are a customer you can manage your account online via our My Plans service. Setting up your own account will enable you to view your Teachers Assurance products, advise us of any changes to your personal details, contact us with any queries you have about your products.
Our promise to you: We always have your interests at heart
What we do
